💗 Smooveluxe™ Satisfaction Promise
We want you to feel confident in your Smooveluxe™ experience. Use your IPL device consistently for 6 weeks following our recommended guidelines. If you’re not satisfied, you may request a refund in line with our return terms and eligibility conditions.
Note: Individual results can vary depending on factors such as skin tone, hair texture, and consistency of use.
✨ Our 6-Week Care Commitment ✨
We stand by the quality of our devices and your comfort while using them.
“If you follow the recommended usage routine for 6 weeks and feel the product hasn’t met your personal expectations, you may submit a refund request under our conditional satisfaction policy. Terms and eligibility apply.”
💗 Transparent. Simple. Supportive care you can trust.
✅ Simple Policy Guidelines
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Consistent use – 1–2 sessions per week for 6 weeks.
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Document your experience – Optional before / after photos (Week 0 & Week 6) to help our team review your request.
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Submit within 7 days of completing your 6-week period.
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First-time purchase only – One refund claim per customer / household.
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Proof of purchase required – Must be purchased directly from the official Smooveluxe™ store.
💬 Why We Offer This
Our goal is to make at-home IPL care approachable and satisfying. Consistent use typically helps support smoother-looking skin over time, but because every person’s skin and hair are different, results naturally vary. That’s why our policy focuses on your satisfaction — not a guaranteed outcome.
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